Frequently asked
questions

Got a question? Chances are it's answered below.

Which shipping service do you use?

When will my order ship?

When will I receive my tracking number?

Do you ship to PO Boxes?

Is my order packaged discreetly?

What payment methods do you accept?

Can I return my order?

What happens if I decide I don't want the product after ordering?

Can I cancel my order after payment?

What if my package is delayed?

What if I enter the wrong shipping address?

Do you ship outside Canada?

Do you offer refunds?

What happens if my package is lost?

Can i request signature?

Are our products safe?

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Frequently askedquestions